Office Manager
Lindsey Owens

Lindsey has been with the company for five years.  She oversees all office operations and is usually your first point of contact.  She handles billing and accounts receivable.  Lindsey prides herself on excellent customer service. 





 

Installation Manager
Jarrod Matlock

Jarrod joined the company in 1991.  He is the longest serving member of the company.  Jarrod has earned his Masters license and has over 15 years of experience in the trade.  He manages one of the company's two installation departments.  Jarrod is responsible for project management, employee training, customer coordination and quality assurance.  Jarrod places great importance on employee accountability and quality workmanship. 






 

Installation Manager
Ed Lane

Ed began his career here in 1997 as an installation mechanic.  He also spent time in the company's service and replacement divisions.  Ed's experience is one of his greatest assets.  He has spent close to 30 years in the industry.  Ed was promoted to installation manager in 2005.  He is responsible for project management, employee training, customer coordination and quality assurance.  Ed takes pride in  promoting employee education and project planning.  








Service Manager
Nick Wainscott

Nick joined the company in 2002 as a service technician.  He became the service manager in 2006.  Nick stays current in the service field through research and attending numerous training seminars throughout the year.  He is responsible for service scheduling and dispatching, technical support and customer service.  Nick places great emphasis on technician accountability and integrity as well as customer satisfaction.   

2001 Hideout Lane  Bowie, Maryland 20716
301-249-3543  ∙ 410-741-9340 ∙ 301-218-5945 (Fax)
customerservice@thomasrowens.com