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Extended Warranty
 

          Extended Warranty

 

All Trane equipment and warranty information is the
property of Trane and is taken from Trane's website.

 

 

 

 

 

 

 

 

Why Do You Need a Trane Extended Warranty?

Trane has always offered one of the strongest manufacturer’s limited warranties available anywhere.

Mechanical Components Fail
Trane is recognized as a world-wide leader in the manufacturing of quality air conditioning products and accessories. Millions of dollars have been invested in laboratory stress tests which allow Trane engineers to design units with minimum failure rates. However - any mechanical product is subject to failure.

Hedge Against Inflation
Today’s service calls that result in repair bills may be expensive. Each year parts and labor costs continue to rise. At today’s prices, one service call to replace a minor part can easily cost $100.00 or more. Imagine what these costs will be in the 21st century. With Trane's Extended Warranty you will know your cost for total comfort - up to 10 years in advance.

Peace of Mind
When you purchase a Trane Extended Warranty agreement, you don't have to worry about failures. Unplanned repair bills will be a thing of the past. For the term of your agreement - Trane pays the bills.

Assurance of Commitment
When you purchase your Extended Warranty, you are entering into an agreement with the manufacturer of your equipment - The Trane Company. Your equipment will be serviced and repaired by Trane’s independent servicing dealers. Trane’s National Service Training Programs offer up-to-date knowledge of equipment and service techniques for dealers who choose to attend.

 

 

 

 

 

What Type of Extended Warranties Are Available?

Ask us about the program that fits your situation. Extended protection of your investment is a small price to pay for peace of mind and comfort.


New Equipment

  • New equipment is equipment installed less than one year.
  • Option to purchase coverage in five (5)* or ten (10)* year increments to cover parts only, labor only, or parts and labor for the duration of the agreement.
  • Covers Residential and Light Commercial units 1-25 tons.
  • Fully transferable to the new owner if property is sold. Certain restrictions apply.

         *Coverage expires five (5) or ten (10) years after installation.


Older Equipment
  • Applies to equipment that has been installed less than 5 years but more than one year.
  • Requires a participating dealer's inspection prior to coverage.
  • Requires a 30-day waiting period before it becomes effective.
  • Option to purchase coverage for parts only, labor only, or parts and labor.
  • Can purchase coverage one ( 1 ) year at a time until the equipment is ten (10) years old.*
  • Can also purchase the balance of time left on a five (5) or ten (10) year agreement. Price is not prorated.
  • Built-in product replacement advantage.
  • Covers Residential and Light Commercial units 1-25 tons.
  • Fully transferable to the new owner if property is sold. Certain restrictions apply.

        *Renewal is at the sole option of the Trane Extended Warranty Department


 

 

 

 

 

What Does The Trane Extended Warranty Exclude?

Any routine maintenance. However, if during the performance of routine maintenance, a component is found to be faulty, and in the reasonable judgment of the Servicer, the component is expected to fail and should be replaced, the component could be covered as well as the labor to replace the component depending on the agreement coverage. In no case will travel time be covered.

  • Air filters, drain lines, condensate pumps, refrigerant lines, ducts, electrical wiring external of the equipment, or any other equipment not listed as a covered item on the Extended Warranty Agreement.
  • Repairs to correct failures or malfunctions that are not considered manufacturing defects, such as damage or malfunctions resulting from fire, water, storms, earthquake, faulty power supply, theft, riot, misuse, abuse, or the improper selection, installation, or application of the equipment.

    [Trane recommends that routine maintenance be performed as recommended in the owner's manual to insure proper performance of the equipment. Failure to do so will result in improper performance, excessive electrical costs, and excessive component failure.]

  • Any failure or malfunction caused by the failure of the Equipment Owner to perform preventative maintenance as recommended by the manufacturer.
  • Repairs to alter the equipment to meet changes in Federal, state, or local codes or regulations.
  • Premium labor charges charged by the servicer for repairs which are required during other than normal working hours.
  • Any freight on parts.
  • Welding supplies, shop rags, screws, bolts and nuts, or other miscellaneous items that could be considered "expendable items".
  • Any work performed by any servicer not approved by Trane's Extended Warranty Department.
  • Failures or malfunctions on equipment installed in establishments with corrosive atmospheres such as dry cleaners, beauty shops, printing facilities, etc.
  • Failures or malfunctions on compressor bearing equipment in which the age of the equipment exceeds ten (10) years of age.
  • Appearance: Features, aesthetics, paint and cabinet parts, knobs, and buttons, including, but not limited to, rust and corrosion.  

 

     


 

2001 Hideout Lane  Bowie, Maryland 20716
301-249-3543  ∙ 410-741-9340 ∙ 301-218-5945 (Fax)
customerservice@thomasrowens.com